1. Issue likely found

   Hide full report Show full report

   We believe we have found the underlying network issue that caused DDoS attacks to have more of an effect. A fix has been implemented.

   We are monitoring the solution.

2. Back up

   Hide full report Show full report

   Services have been back up since around 13:00:35. We are still investigating the issue.

3. Attack ongoing

   Hide full report Show full report

   The attack seems to be ongoing again. We are mitigating it.

4. Cause most likely found

   Hide full report Show full report

   Our engineers believe our mail infrastructure was being attacked.

   We are confirming this.

5. Calmed down

   Hide full report Show full report

   There was a DDoS attack going on. We are pinpointing the issue to a specific customer.

   The DDoS attack has calmed down.

   It affects the following services:

   • Core clusters using the 'lb1' service account for load balancing
   • 50% of WebOps sites

   We are monitoring the situation.

6. Investigating issue

   Hide full report Show full report

   We are currently experiencing some network issues which may cause sites to not load or load slowly.

   We are investigating the issue.

Experiencing an issue?