There is an issue which does not disrupt the main hosting service

  1. Issue likely found

    We believe we have found the underlying network issue that caused DDoS attacks to have more of an effect. A fix has been implemented.

    We are monitoring the solution.

  2. Back up

    Services have been back up since around 13:00:35. We are still investigating the issue.

  3. Attack ongoing

    The attack seems to be ongoing again. We are mitigating it.

  4. Cause most likely found

    Our engineers believe our mail infrastructure was being attacked.

    We are confirming this.

  5. Calmed down

    There was a DDoS attack going on. We are pinpointing the issue to a specific customer.

    The DDoS attack has calmed down.

    It affects the following services:

    • Core clusters using the 'lb1' service account for load balancing
    • 50% of WebOps sites

    We are monitoring the situation.

  6. Investigating issue

    We are currently experiencing some network issues which may cause sites to not load or load slowly.

    We are investigating the issue.

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